Information collected

The Company collects only the personal data necessary for site operation, support, and compliance.

• Business hours are Monday to Friday, 9:00–18:00 IST.
• Typical response time for privacy requests is within 10 business days.
• Support is available in English and Hindi.
• User data is never sold or traded for marketing purposes.

How we use your data

Personal data is used for communication, analytics, and compliance with legal obligations.

• To provide user support and respond to inquiries.
• To analyze site usage and improve services.
• To comply with applicable laws and regulations.
• To maintain security, detect fraud, and protect user interests.

Legal basis for processing

Data processing is based on user consent, contractual necessity, and legal compliance.

User data is processed lawfully under applicable Indian regulations, with safeguards in place to protect individual privacy.

Data sharing

Personal data may be shared with trusted service providers to support site operation and regulatory compliance.

• Data may be shared with analytics and IT service providers under strict confidentiality agreements.
• Data is disclosed when legally required by Indian authorities.
• Third-party providers are required to maintain the security and confidentiality of user data.

Data security

The Company protects personal data using encryption, secure networks, and regular monitoring. Access is limited to authorized personnel and only for legitimate purposes.

Your rights

Users have the right to control personal data and request updates, corrections, or deletion under Indian law.

• Access your personal data held by the Company.
• Request correction or deletion of inaccurate or outdated data.
• Withdraw consent for processing at any time.
• Request a copy of your personal data for portability.

Cookies

Cookies help the Company deliver essential functions, analyze traffic, and improve services. Users may manage preferences via browser settings or the cookie banner.

See cookie policy See cookie policy

Contact

For privacy-related questions, requests, or to exercise your data rights, contact the Company using the details below.

Policy changes

The Company may update this policy at any time. Continued use of the site indicates acceptance of any changes.